Each round starts a multiplier at 1.00x that climbs over time. At an unpredictable point, the round "crashes" and the multiplier stops. Players place a bet (a virtual-fund stake) before the round starts, and can cash out any time while the multiplier is climbing.
You may place a bet only during the betting window before a round starts, using virtual funds already in your wallet. Bets are deducted from your balance immediately and are final once the round begins — bets cannot be cancelled after the round starts.
If you cash out before the round crashes, your payout is your stake multiplied by the multiplier value at the moment you cashed out, added to your virtual wallet immediately. If the round crashes before you cash out, your stake for that round is lost.
The crash point for each round is generated server-side, before any bets are visible to the outcome-generation logic, so it cannot be influenced by bet timing or amount. See the Aviator game documentation in this project for the technical detail of how the crash point is derived.
Because all amounts are virtual funds with no cash value, there is no real-money payout to dispute. If you believe a round result was recorded incorrectly, contact us through the Contact/Support page.